One of the most crucial dilemmas a creditor faces is sustaining the delicate balance between requesting payment and maintaining customer goodwill.
At CBA, we’re experts at maintaining that balance.
Our professional debt collection techniques not only generate the maximum amount of past-due revenue, but also ensure repeat customers for our clients. We skillfully balance professionalism and courtesy with proven techniques and protocols to deliver the highest rate of return possible for our clients.
A collection agency with the skill and experience to identify how best to pursue past-due accounts is key to maximizing your recovered revenue, even on bad debt.
Bear in mind that every unpaid balance signifies a consumer that is lost due to their inclination to avoid your business because of the balance they carry. That is why it’s imperative that you have a collection service in place that will recover your lost dollars, as well as your lost consumers.