Debt Collection Services

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One of the most crucial dilemmas a creditor faces is sustaining the delicate balance between requesting payment and maintaining customer goodwill.

At CBA, we're experts at maintaining that balance.

Our professional debt collection techniques not only generate the maximum amount of past-due revenue, but also ensure repeat customers for our clients. We skillfully balance professionalism and courtesy with proven techniques and protocols to deliver the highest rate of return possible for our clients.

A collection agency with the skill and experience to identify how best to pursue past-due accounts is key to maximizing your recovered revenue, even on bad debt.

Bear in mind that every unpaid balance signifies a consumer that is lost due to their inclination to avoid your business because of the balance they carry. That is why it's imperative that you have a collection service in place that will recover your lost dollars, as well as your lost consumers.

Consulting Services

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Navigating the complexities of the collection industry along with its myriad regulations and restrictions can be an intimidating prospect for even the savviest of business professionals. That's why CBA offers expert consulting services. By discussing better credit sales policies with our clients, we help them steer clear of obstacles, serving to both improve their internal collection processes and prompt more expedient placement of collection accounts.

Consulting serves as a business building tool, strengthening the valuable partnership with our clients and producing the best possible service and results.

Knowledge is power and our experience in dealing with thousands of client circumstances allows us to accurately suggest effective and proven solutions to improve your debt recovery, consumer relations and to help you optimize your throughput process.

Providing you with this important information inevitably leads us toward our ultimate goal of building and maintaining a prosperous and long-term relationship with you as a client.

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